INA–Follow up
Apple has warned iPhone users about a growing number of scams exploiting FaceTime video calls to steal money and personal data.
The company said cybercriminals are using FaceTime calls and related invitation links to carry out phishing and fraud schemes. They impersonate bank employees, technical support staff, or government officials, and in some cases even pretend to be romantically involved with their victims.
The scammers rely on video calls to make their schemes appear more credible, as direct audio and video communication can make victims more likely to trust the caller’s identity, even though FaceTime does not verify the identity of callers.
Many of these scams begin with a text message claiming there has been unusual activity on a bank account or credit card. The scammer then asks the victim to join a FaceTime call with someone posing as a fraud specialist to conduct what they describe as a “verification process.”
During the call, the scammer attempts to persuade the victim to share their screen while logging into online banking, making a financial transfer, or entering one-time verification codes. Once they obtain this information, the criminals can gain access to accounts or use the data to commit theft.
Apple warned users not to respond to such requests, stressing that its authorized employees do not make unsolicited FaceTime calls requesting passwords, verification codes, or any other sensitive information. The company urged users to end any call requesting such information and report it.
Scammers also exploit the names of well-known technology companies, such as Apple and Microsoft, by sending fake security alerts claiming that a device has been compromised or infected with malware. They then ask the victim to allow them to inspect the device via a video call or install remote access software, giving them control over the device and its associated accounts.
These tactics have also expanded to include impersonating government officials. Some scammers claim to represent the police or other law enforcement agencies, using video calls to enhance their credibility. They may display fake identification cards or badges before falsely accusing victims of crimes or claiming there are outstanding arrest warrants against them, with the aim of extorting money.
The Federal Trade Commission (FTC) has confirmed that legitimate law enforcement agencies do not demand immediate payments to avoid arrest, nor do they request payment through cryptocurrency, gift cards, payment apps, or bank transfers.
Romance scams have also become more common through the use of FaceTime. Scammers conduct brief video calls to build trust with victims before asking for money, investments, or gift cards.
Security experts warned that some criminals are using sophisticated techniques, including pre-recorded videos, digital filters, and artificial intelligence tools, to make their scams more convincing.
Consumer protection experts advise users not to share their screen during unsolicited FaceTime calls, never disclose passwords, verification codes, or bank account details, and refuse any request to transfer money to a so-called “secure account.”
If you receive a suspicious call, it is recommended that you end the call immediately and contact your bank, Apple, or the relevant official authority directly using the contact details listed on their official websites. Do not use any phone numbers provided by the caller.
